In a 1,000-1,250-word paper, examine the scenario involving Mike, the lab technician, and discuss the following: Discuss the consequences of a failure to report. Explain his decision’s impact on patient safety and organizational performance (risk for litigation, organization’s quality metrics, workload of other hospital departments, etc.). As Mike’s manager, describe how you would address the issue with him and the steps you would take to ensure other staff members do not repeat the same mistake.

 
Critical Decision-Making and Organizational Performance
 

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Question 





Mike is running late again. The last time he spoke with his supervisor, he promised to be on time. Mike even left his home 20 minutes earlier than usual, but there was an accident on his commute. The job is very important to Mike. He is the sole provider for his wife and newborn baby, but his supervisor told him he might face termination if he continued to be late. Upon arriving, Mike observes a spill on the floor. He must decide to stop and ensure the spill is cleaned or ignore it altogether. If he safeguards the spill, surely he will be late clocking in and could face losing his job. Anyway, the spill is in another work area, and perhaps it will be cleaned up while he is clocking in. What decision should he make?

Mike is running late again. The last time he spoke with his supervisor, he promised to be on time. Mike even left his home 20 minutes earlier than usual, but there was an accident on his commute. The job is very important to Mike. He is the sole provider for his wife and newborn baby, but his supervisor told him he might face termination if he continued to be late.

Upon arriving, Mike observes a spill on the floor. He must decide to stop and ensure the spill is cleaned or ignore it altogether. If he safeguards the spill, surely he will be late clocking in and could face losing his job. Anyway, the spill is in another work area, and perhaps it will be cleaned up while he is clocking in. What decision should he make?

In a 1,000-1,250-word paper, examine the scenario involving Mike, the lab technician, and discuss the following:

 	
Discuss the consequences of a failure to report.
 	
Explain his decision’s impact on patient safety and organizational performance (risk for litigation, organization’s quality metrics, workload of other hospital departments, etc.).
 	
As Mike’s manager, describe how you would address the issue with him and the steps you would take to ensure other staff members do not repeat the same mistake.
 	
Reflect on the scenario and describe what underlying aspects or issues may contribute to workplace dilemmas.
 	
Consider how most healthcare organizations function (structure, people, technology, environment). As a leader, discuss what principles of organizational behavior and development can be applied to contribute to a healthcare organization’s success effectively. How could these principles be applied to this scenario?