Alignment Actions for Quality & Safety Improvements in a Care Setting Structure Alignment NURS FPX 6210 Assessment 3 Strategic Visioning With Stakeholders
Alignment Actions for Quality & Safety Improvements in a Care Setting
Structure Alignment
Given the emphasis on Electronic Health Record (EHR) proficiency, we must incorporate EHR-focused roles into our structure. A dedicated EHR team headed by a Chief Information Officer (CIO) or Chief Medical Information Officer (CMIO) will streamline EHR operations. This team can liaise directly with care providers. It ensures that technical challenges are rapidly addressed, and user feedback influences software upgrades and training content. Furthermore, integrating this structure will solidify the organization’s commitment to digital transformation and quality care (Schleyer, 2022).
Systems Integration
Incorporate advanced infection control systems to address the goal of reducing Hospital-Acquired Infections (HAI). This can involve UV sanitization protocols and robust patient tracking to identify and limit potential outbreak sources. The patient feedback mechanism should be integral to the care system, ensuring constant feedback loops (McDermott et al., 2022). Moreover, embracing these system upgrades reiterates our dedication to safety and continual improvement.
Promotion of Shared Values
Our strategic direction emphasizes patient trust. Organize periodic value reinforcement sessions, emphasizing patient respect, openness to feedback, meticulousness in EHR entry, and adherence to hygiene protocols. Ensure every staff member, from the reception desk to the operation theatre, imbibes these core values (McDermott et al., 2022). By embedding these shared values into daily operations, we foster an atmosphere of mutual respect and progress.
Management Style Refinement
Adopt a more participatory management style. Given the centrality of EHR proficiency and HAIs reduction, managers should proactively seek frontline feedback, understand challenges firsthand, and foster an environment where everyone feels responsible for collective goals. This open leadership style drives accountability and promotes a sense of ownership and unity within the team (Schleyer, 2022).
Staff Training and Skill Enhancement
A phased EHR Training Program is essential for the first goal regarding EHR. Simultaneously, rigorous training focused on infection prevention should be mandated. Staff should also be sensitized to handle patient feedback constructively and be educated about the broader strategic direction, ensuring they understand their role within this vision. Continual training interventions underscore our commitment to professional development and delivering exceptional patient care (McDermott et al., 2022).
Onboarding and Orientation
New staff should undergo a comprehensive onboarding process. The process must introduce them to the institution’s values, especially regarding patient trust. The EHR training program should be critical to their initiation, ensuring they are competent from day one. Given the emphasis on reducing HAIs, an introduction to infection control best practices is essential. Onboarding should be supplemented with mentorship programs, pairing recruits with experienced personnel, and ensuring hands-on guidance as they integrate into their roles (McDermott et al., 2022).
Evaluation of Orientation and Onboarding Success
- Feedback Surveys: Post-orientation and onboarding, new employees should fill out feedback forms assessing the clarity, relevance, and comprehensiveness of the training received.
- Competency Tests: New hires should be assessed for competency in these areas after the EHR training and hygiene protocol sessions.
- Mentor Feedback: Mentors should provide feedback on the new hires, noting their strengths, areas for improvement, and how well they have integrated into the team.
- Retention Rates: Monitor the retention rates of new staff. High retention post-onboarding suggests a successful integration process, while high attrition might indicate issues.
Evaluating Implementation and Outcomes Vs. Current Benchmarks
A comprehensive evaluation framework is pivotal to ensure our strategic plan’s success. The defining markers of success encompass timely action step execution, adherence to the delineated initiatives, and realization of the metrics and goals we have outlined. Drawing from Assessment 2, we identify several crucial outcomes that will indicate our plan’s success. These are achieving our targets regarding EHR proficiency, reducing data entry errors, expediting patient data retrieval, witnessing a significant reduction in Hospital-Acquired Infections (HAI), and seeing a tangible enhancement in patient trust, as corroborated by p