Answer 2 for HCA 675 What are the differences you see between a culture of accountability, where people are held accountable for the mistakes they make, and the Just Culture approach, where mistakes are not punished, but seen as methods of learning? 

There are two different approaches to dealing with mistakes, either mistake is punished or seen as a way of learning. Each approach has its pros and cons. holding one accountable for their mistakes may increase their credibility. Additionally, it may help reduce bad behaviors in the workplace. People tend to stay away from trouble with and things that would get them punished (Redlein, Höhenberger, & Turnbull, 2020). Furthermore, when one is held accountable, others can learn hence avoiding similar mistakes. Limitations associated with this culture entail the fact that it creates an atmosphere of fear that may disrupt one’s ability to function efficiently. Employees may be afraid to try new ways of dealing with complex situations due to fear of being held accountable (Redlein et al., 2020). Also, it leads to an inflexible workplace where rules are sickly followed even those that might be harmful to patients or medical staff.

On the other hand, perceiving mistakes as ways of learning and failing to hold individuals accountable has its cons and pros. It makes people free to discuss their mistakes. Also, it makes people to easily learn from their colleagues when they share their experiences with those who have passed through a similar problem (Redlein et al., 2020). Little criticism without holding individuals accountable may motivate them to work smart to avoid similar mistakes in the future. It also gives them a sense of worth and respect. On the contrary, there are people who only learn when pressed to the wall. Failure to hold such people accountable may impact negatively organizational performance (Redlein et al., 2020). The effeteness of holding people accountable depends on particular factors such as the nature of the mistake, it might be good and bad at the same time.

References

Redlein, A., Höhenberger, C., & Turnbull, P. (2020). Workplace Management. In Modern Facility and Workplace Management (pp. 177-222). New York: Springer.