As a nurse, I have always taken pride in being a public servant. When working for an organization in New York that is funded and run by the state, we are given our titles as public servants first, then our official title. For example, I am a public servant – Nurse 2. After reading our text, I was drawn to the servant leadership model.
Care Coordination Presentation to Colleagues
Hello, and welcome to this presentation. In this presentation, we will explore strategies that can help nurses and other caregivers collaborate with their patients and families and outline how elements of patient experiences are affected by change management. We will also discuss the rationale for care coordination plans, the impacts of policy provision on care coordination, and the role of nurses in care coordination. But first, let us define what care coordination is and its significance in addressing clinical complexities and chronic care.
Care coordination refers to the systematic and deliberate organization of care parameters toward addressing patients’ presentations. It is aimed at facilitating the delivery of appropriate and efficient healthcare services to patients. Williams et al. (2019) assert that care coordination maintains superiority over fragmented care approaches and poor care coordination in enhancing clinical outcomes. Care coordination requires that all care professionals involved in patient handling work collaboratively to enhance clinical outcomes and patient experiences.
Strategies for Collaborating with Patients and Their Families
Several strategies have been utilized in engaging patients and their families in care provision processes. Menear et al. (2020) report that patient education, self-management support, and shared decision-making are some of the most useful collaborative strategies that ensure the active engagement of patients and their families in the care process. Patient education is a collaborative strategy used by caregivers in informing their patients about aspects of their disease and suffering, as well as care interventions addressing their presentations. Educative approaches draw patients and their families into the care plan by enhancing their accountability in disease management. It enables the patients to assume a larger role in informing caregivers of their progress and areas that may require adjustments.
Self-management support is another strategy that requires caregivers to communicate with their patients on aspects of their disease and effective management strategies. It draws the patients, their families, and caregivers into the management process and enables caregivers to direct them on interventions to optimize control over the patients’ disease. Shared decision-making is another valuable collaborative strategy that ensures a seamless flow of health information between the patients and patient’s families and caregivers. It equips the patients with vital information regarding their health and how they can leverage available resources to optimize their disease management.
These strategies, along with best practices in healthcare collaboration, such as effective communication, respect, and cooperation, may help in the delivery of sound and effective care that enhances the clinical outcomes of the patients and their patient experiences. They are also essential in specific clinical cases such as transcultural care as they inform on care approach optimizes outcomes for patients from different cultures. Trans-cultural collaboration utilizes culture-competent strategies such as effective communication and respect in patients’ education, information sharing, and self-management support. This fosters therapeutic relationships between caregivers, patients, and the patient’s families and enhances their clinical outcomes.