BHA FPX4104 Assessment 2: Strategic Analysis and Operational Consideration

Investing in health IT resources is one of the top-notch factors that St. Antony Medical Center needs to address in its plan of operating in the healthcare sector. Starting the clinic with an intense application of the technology would define the clinic’s success in the healthcare industry. The current high standards set by the current healthcare organizations operating in the market has allowed patients to understand what they expect in an organization (Kraus et al., 2021). The current application of technology in healthcare promotes positive health outcome, eliminates inefficiencies that might lead to an increase in healthcare cost, reduces medication errors, and enhance the accessibility of healthcare. Therefore, an effective accomplishment of the recent demands in the healthcare market requires intense application of technology and innovation. 

The external competition is another issue that would allow St. Antony Medical Center to understand the market. While stiff competition might affect the entry of the clinic into the industry, it relays more information about the value and quality of healthcare required in the market. Understanding the operation of other players in the market through benchmarking is imperative in learning various factors that define success in the industry (Kraus et al., 2021). Conducting a benchmark within the clinics in the same region would as well aid in examining the consumer preference and gaps that need to be filled within the healthcare system in the region. Understanding methods of healthcare delivery among the peers and developing ways of outshining their operations trends would affect the position of St. Antony Medical Center in the healthcare market.  

The clinic would again focus on its human resource department. The input of the healthcare workers defines quality and safety of patients. A clinic with the ability to manage its human resources can easily meet its goals and missions. An organization that understands that employee engagement is a key to performance would develop better ways of relating with the healthcare workers to improve safety and efficiency of services. The relationship that a clinic develops with the employees motivates healthcare workers to unleash their full potential in care delivery (Schiavone & Simoni, 2019). Studies show that increased employee engagement is associated with high retention, a culture of patient safety and employees, and increased patient-centered care. St. Antony Medical Center would need to invest more in its staff to enhance its initial operation and meet target patients’ needs.  

The stakeholders form an integral part of the operation at St. Antony Medical Center. The implementation plan would need key stakeholders such as nurses, doctors, departmental leaders, front-line personnel, and the leadership team. The initial operation of the clinic would depend on the effort of all these stakeholders (Kraus et al., 2021). Integrating opinion of all stakeholders in the decision-making process positively impact the success in healthcare setting. The stakeholders are involved in putting the strategy into action and supporting the continued success of the clinic at this preliminary stage. The leadership team tasked with drafting the strategy will need to continue to collaborate to ensure that the clinic’s functions are carried out successfully.  

Organization capacity would also be essential in assessing the clinic’s readiness to start its operations. Assessing the capacity of an organization focus on five main areas. These areas include financial management, human resource management, program management, and governance (Benzaghta et al., 2021). The plan of governance needs to address major issues that would affect the operation of the clinic such as resources and workforce. The success of St. Antony Medical Center would rely on the measures that the management would be taking to manage finance, employees, and programs within the clinic. Assessment of the organization’s capability aids in fostering team sharing, enhances organization learning, and encourages measures to meet the desired healthcare quality.  

Part 2: Organization Analysis 

St. Antony Medical Center will use PESTLE analysis as one of the strategic tools in analyzing its macro environment. The tool effectively examines the political, economic, social, and technological (Benzaghta et al., 2021). Changes in the macro-environment issues would have a direct impact on the operations of St. Antony Medical Center. 

Political  

Politica