BHA-FPX4106 Assessment 2: Benchmarks and Quality Measures

. Essentially, leveraging the outcome and process measures is essential for organizations to understand if the strategies they use are effective and formulate new strategies to enhance affordable quality care. Taken together, CQI is a model used by organizations to improve their processes and support their business. Therefore, this paper will delve into process and outcome measures. In particular, the paper will explain two process measures and one outcome measure that can be used for CQI, reason for choosing each measure, how data would be collected for each measure, how to determine success, and data-driven, cost effective solutions for the challenges.  

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Two Process Measures that can be used for CQI 

The process measures refer to particular procedures in health care process that can lead to desirable or detrimental impacts in a given outcome metric (Akmaz et al., 2019). One of the process measures that can be used for CQI is conversion efficiency, which assesses the waste generated by an existing process while changing inputs to resourceful products and services. Ineffective organizations utilize more resources with higher costs as opposed to services and products. The other process measure is quality measures, which establishes whether or not the health care organizations or providers are adhering to the existing standards protocols operating in the organization. These process measures are critical in guiding and demonstrating what providers and organizations does to support health of individuals.  

One Outcome Measure that can be used for CQI 

The outcomes emanate from care results. Outcome measures show the impacts of health care. Outcome measures characterize the manner in which the system influences patient values, welfare, and overall health. Moreover, outcome measures help in establishing whether or not the protocol produces the desired results. Outcome measures are influenced by various factors, with some being beyond the control of health care providers (Naik & Catic, 2021). One of the outcome measures that can be used for CQI is mortality rates. Mortality rates characterize the percentage of patients who died as a result of a medical intervention such as surgery or surgical morality rates. It is imperative to utilize risk adjustment methods like patient health statuses to take responsibilities of the influencing factors.  

A Description of why each Measure was Chosen 

In the process measure, quality measure was chosen. It establishes whether or not the health care organizations or providers are adhering to the existing standards protocols operating in the organization. The rationale for choosing quality measures is based on its structured approach in assessing the processes and performance of the system, then identifying the required improvements in critical areas such as operations or functions (Akmaz et al., 2019). On the other hand, conversion efficiency was chosen because it helps in assessing wastes generated by a process while converting inputs to resourceful services and products.  

In the outcome measure, mortality rates were chosen to be used for CQI. For instance, surgical mortality rates act a critical outcome measure since it involves deaths prior to discharge among patients who have undergone surgical interventions in a theatre during the relevant admission. Essentially, the incidences of surgical mortality rates continue to grow and are a major concern in health care system. As such, there is need for continuous accentuation of surgical services, complication, and deaths since they measure crucial patients’ outcomes to establish shortcomings, inform improvements, and maintain high standards of quality care.  

An Explanation of How Data Would Be Collected  

The major source of data for mortality ra