Introduction

“Patient satisfaction with telemedicine during the COVID-19 pandemic: A systematic review and meta-analysis” is a recent systematic review and meta-analysis that examines if patients not with telemedicine services during the COVID-19 pandemic. A team of researchers conducted the review such that they searched several databases for studies published between January 2020 and August 2021. The studies included in the review assessed patient satisfaction with telemedicine services delivered during the pandemic. The researchers used a meta-analysis to synthesize the data from the included studies.

The review found that patient satisfaction with telemedicine during the COVID-19 pandemic was generally high. The meta-analysis included 53 studies with 21,598 patients; the overall satisfaction rate was 82%. The review also found that patient satisfaction with telemedicine was higher for certain services, such as mental health consultations and chronic disease management. The article provides important insights into the patient experience with telemedicine during the COVID-19 pandemic and highlights the potential benefits of telemedicine as a healthcare delivery model.

What is the leading research problem addressed in the article?

The main research problem addressed in the article “Patient satisfaction with telemedicine during the COVID-19 pandemic: A systematic review and meta-analysis” is to investigate patient satisfaction with telemedicine services during the COVID-19 pandemic. The COVID-19 pandemic has dramatically changed healthcare delivery, and many healthcare providers have adopted telemedicine to provide care while minimizing the risk of infection. When Covid began, people had to adjust to the situation and minimize the spread of the contagious disease. According to zajenkowski et al. (2020), countries worldwide imposed restrictions to minimize the spread of the virus. For example, governments restricted the movement of people and the number of people that can gather at a particular place at a specific time. Additionally, the government imposed lockdowns in some cities and towns, which implies that people could not leave their homes; therefore, to adapt to the situation, people engineered different strategies such as telemedicine. The article addresses the question of whether patients are satisfied with telemedicine as a mode of healthcare delivery.

The authors conducted a systematic review and meta-analysis of studies published between January 2020 and August 2021 that assessed patient satisfaction with telemedicine services during the COVID-19 pandemic. The review included 53 studies (Pogorzelska and Chlabicz, 2022) with 1010 patients, and the overall satisfaction rate was approximately 82%. The review also found that patient satisfaction with telemedicine was higher for certain services, such as mental health consultations and chronic disease management.

The research problem is essential because telemedicine has the potential to improve access to healthcare and reduce healthcare costs; however, its effectiveness is dependent on patient satisfaction. If patients are not satisfied with telemedicine services, they may not use them, which could limit the potential benefits of telemedicine. Therefore, understanding patient satisfaction with telemedicine is crucial for healthcare providers and policymakers as they seek to improve healthcare delivery.

Is the purpose of the research problem/study made clear?

The purpose of the research problem/study is made clear in the article. The article’s title clearly states that the study is a systematic review and meta-analysis of patient satisfaction with telemedicine during the COVID-19 pandemic. The introduction provides a clear and concise overview of the importance of the research problem and the study’s objectives.

The authors state that their study aims to “synthesize the available evidence on patient satisfaction with telemedicine services delivered during the COVID-19 pandemic.” They explain that understanding patient satisfaction with telemedicine is essential for improving healthcare delivery during the pandemic and beyond. The authors also provide a clear and concise research question: “What is the level of patient satisfaction with telemedicine services during the COVID-19 pandemic?” Throughout the article, the authors describe their methodology and the studies included in their review. They also clearly report their findings and discuss the implications of their results. Overall, the purpose of the research problem/study is clearly stated and well-supported throughout the article.

Evaluation of the Literature Review

The literature review in the article “Patient satisfaction with