HRM FPX 5090 Assessment 1 HR Challenge: Engagement Study Preparation

Introduction / Employee Engagement

At CapraTek, employees perceive their job as more than a mere workplace where they spend a minimum of forty hours a week. The responsibility of fostering employee engagement throughout the organizational lifecycle rests with managers and HR professionals. Recognizing that the organization’s most valuable resource is its personnel, any minor negative influences can have a substantial impact. The organization acknowledges the importance of understanding employee engagement and utilizes the Gallup model of the employee life cycle. Currently, the senior leadership team at CapraTek identifies employee engagement as suboptimal, particularly when supervisors and managers are perceived as disconnected, potentially impacting their direct reports’ professional aspirations.

The Stages of the Employee Life Cycle

The Gallup model outlines seven stages: attraction, recruitment, onboarding, development, retention, and separation. Attraction involves capturing candidates’ interest through recruitment sites, emphasizing the company’s benefits, success, opportunities, and values. Subsequently, recruitment requires specificity regarding what the business offers and seeks from candidates. Development marks the initiation of professional growth, which should be encouraged and supported by direct supervisors. The final stage, separation, emphasizes the importance of conducting thorough exit interviews to gather valuable feedback.

Theories of Motivation

Motivation theories, such as incentive theory, need theory, competence, expectancy, and hierarchy of needs, can assist in addressing CapraTek’s situation. McClelland’s need theory is particularly relevant, as it aligns with various needs individuals have and helps managers identify and address their employees’ needs. By applying motivation theories, CapraTek can enhance employee retention rates and satisfaction by addressing employees’ needs for power and achievement.

Data Collection Tools / Ideal State

Various tools, including interviews, random and anonymous surveys, and focus groups, can facilitate effective data collection. HR and senior leadership can work collaboratively to overhaul front-line supervisors and managers. Immediate notification of changes within the leadership team is crucial as new methods and tools are implemented organization-wide. The primary focus should be on leadership-driven employee engagement. Failure to align with this focus may lead to the identification and removal of individuals unfit for leadership roles. These processes aim to alleviate frustrations, ultimately improving employee performance and engagement. Ideally, CapraTek employees should experience increased opportunities for professional development and recognition.

References

Personio. (2022, September 1). The Employee Life Cycle: Success in 6 Stages. https://www.personio.com/hr-lexicon/employee-life-cycle-model-uk/#:~:text=The%20employee%20life%20cycle%20model%20is%20used%20to%20identify%20and,%2C%20development%2C%20retention%20and%20separation.