Impact of Telemedicine Adoption, Once Implemented, On Other Aspects of the Organization

Impact of Telemedicine Adoption, Once Implemented, On Other Aspects of the Organization

 

Adopting telemedicine will enhance efficiency in providing healthcare and improve the quality of healthcare offered in Tenet’s healthcare facilities. According to Chen (2021), telemedicine improves healthcare quality by combining the knowledge and expertise of different healthcare providers in patient diagnosis. Getting the proper diagnosis guarantees that the patient will be prescribed the correct medication, thus improving their healthcare condition. Telemedicine will also help healthcare facilities increase profit by attracting more patients through high-quality care. Helsø et al. (2019) argue that the quality of care offered in a healthcare facility is among the factors that influence patients’ willingness to meet the cost of healthcare in a healthcare facility and the number of patient visits.

Telemedicine will also increase the borrowing of staff hours from healthcare providers specializing in specific healthcare services such as surgery, psychology, and oncology because they can be consulted on patient diagnosis at any time. It will also improve collaboration among healthcare providers because they can regularly consult each other on the best measures to take when treating a patient (Graschew & Rakowsky, 2011). However, healthcare facilities may experience cases of medical errors arising from the wrong diagnosis because healthcare providers in remote locations rely on the information provided by the healthcare provider with direct access to the patient to give a diagnosis. Nonetheless, Tenet Healthcare Organization could mitigate the effect of medical errors on the reputation of the healthcare facilities where they occur by collaborating with the patients and their loved ones to get a favourable solution and taking stern action against the healthcare providers responsible for the errors.

Strategies for Ensuring the Proposed Initiative Is a Viable Asset to the Organization

The healthcare environment is highly competitive and requires continuous improvement of the quality of care provided to customers to sustain a good reputation and create customer loyalty through patient satisfaction. The main environmental risk to the adoption of telemedicine is increased competition from other healthcare facilities with the capacity to adopt advanced telemedicine applications. However, Tenet has the advantage of having many healthcare facilities across the United States and a regular flow of income that can be used to advance our telemedicine framework. Therefore, if the business environment shifts unpredictably, Tenet can add more features and integrations to its existing telemedicine framework to improve its efficiency. I would also propose regularly training staff to equip them with new knowledge on the application of telemedicine in healthcare. For instance, staff may be trained in teleradiology to expand the scope of telemedicine applications. According to Rangasamy et al. (2011), teleradiology is anticipated to be more profitable than telemedicine. Profitability could arise from the increase in the number of patients requiring radiology services and the limited number of healthcare experts in radiology.

 

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