MHA FPX 5066 Assessment 1 Strategic Workflow Plan Name Capella university MHA-FPX 5066 Cornerstones of Health Informatics for Organizational Operations
Objective The Valley City Regional Hospital is currently utilizing Health Information Management (HIM) technology. This paper aims to analyze the existing HIM technology workflow within the hospital, identify best practices to maintain workflow efficiency, adhere to state and federal guidelines, and propose methods to evaluate the effectiveness of the workflow strategies. Current HIM Technology Infrastructure At Valley City Regional Hospital, the HIM workflow lacks clear guidance, resulting in disparate approaches across departments. The system faces constant updates, changes, and new requirements, leading to uncertainty regarding the extent of compliance needed. Moreover, there are noticeable gaps within the workflow structure. Best Practices for Maintaining Workflow Implementing secure messaging can significantly enhance workflow efficiency. It reduces risks, ensures HIPAA compliance, and qualifies for Meaningful Use incentives. Additionally, written or visual workflow plans, prioritization of steps, and ensuring access to necessary tools and information are vital practices. Regular evaluation and role assignments further contribute to streamlined operations. HIM Workflow in Various Hospital Departments Distinct workflows exist across hospital departments. For instance, in admission, orders are placed via secure messaging, followed by automated alerts to unit managers. Laboratory and pharmacy departments also have unique workflows tailored to their operations. Efficient hospital discharge processes involve coordinated efforts among physicians, nurses, and discharge planners, facilitated by secure messaging. Duties and Responsibilities of Key Personnel Various stakeholders play crucial roles in HIM implementation. Board members provide support, while the CEO sets the vision. Implementation managers coordinate tasks, and quality officers align decisions with clinical needs. Clinical champions, super-users, and patient representatives offer frontline support and feedback. Common Workflow Standards Supported by Best Practices Adhering to common workflow standards is essential for effective HIM implementation. These include initial process evaluation, creating flowcharts, using common metrics, and ensuring EHR flexibility. Regular feedback from end-users and collaboration between vendors and healthcare providers are also critical. State and Federal Guidelines State and federal regulations, such as Meaningful Use requirements, heavily influence healthcare workflows. Compliance ensures improved quality, patient engagement, and care coordination, thus qualifying healthcare facilities for incentives. Evaluating Workflow Effectiveness Analyzing workflow effectiveness requires a multidisciplinary approach. Utilizing analytic reports, direct staff interactions, and employing tools like flowcharts help assess productivity, revenue cycles, and patient satisfaction. Conclusion Effective HIM technology implementation relies on adherence to best practices, compliance with regulations, and continuous evaluation of workflow effectiveness. By incorporating these elements, Valley City Regional Hospital can enhance operational efficiency and deliver quality patient care. References Gravity Flow. (2019, June 14). 7 workflow best practices for avoiding bottlenecks and delays. Retrieved from https://gravityflow.io/articles/workflow-automation-best-practices/ Hopkins, B. (2019, August 23). 3 ways to improve healthcare workflow. Medical Group Management Association – MGMA. Retrieved from https://www.mgma.com/resources/operations-management/three-ways-to-improve-healthcare-workflow MHA FPX 5066 Assessment 1 Strategic Workflow Plan How to improve hospital workflows. (2020, August 10). HIPAA Journal. Retrieved from https://www.hipaajournal.com/improve-hospital-workflows/ Kent, J. (n.d.). Workflow Standards Key for Improved EHR Usability, Safety. HealthITAnalytics.com. Retrieved from https://healthitanalytics.com/news/workflow-standards-key-for-improved-ehr-usability-safety Khan, S. (2017, December 17). How can healthcare workflow analysis help hospitals in deploying their EHR system successfully? The Healthcare Guys. Retrieved from https://www.healthcareguys.com/2017/12/17/how-can-healthcare-workflow-analysis-help-hospitals-in-deploying-their-ehr-system-successfully/ MHA FPX 5066 Assessment 1 Strategic Workflow Plan Medicare & Medicaid EHR Incentive Program. (2010). Centers for Medicare & Medicaid Services | CMS. Retrieved from https://www.cms.gov/Regulations-and-Guidance/Legislation/EHRIncentivePrograms/downloads/mu_stage1_reqoverview.pdf