NHS FPX 8010 Assessment 4 Quality Improvement Proposal

Life Care Center has 4 different sections on their strategic priorities. They are the finances, patients, people, and wellness. The nursing department proposal for this quality improvement proposal goes directly with its patient satisfaction objectives.  While doing the SWOT analysis, there were four sections reviewed which were strength, weakness, opportunities and threats as outlined below.

Conclusion

Life care Center has experienced a decrease in referrals and admission related to the effects of communication between providers and patients via EMR system. The delay in care and communication has affected relationships with local hospitals and referral sources. In order to resolve this issue, everyone needs to be able to understand the plan and buy in to it including the executive and leadership team members. Applying the Lewin change theory, Life care Center will be able to increase patient satisfaction rates and overall improve the relationship in the community while seeing higher patient satisfaction scores. The SWOT analysis concluded that with all the treats, teamwork helps to balance the strengths. Patient centric models helps the nursing department elevate the patient experience. The issue with messages to providers will be corrected with everyone’s collaboration and will measure that success by surveys yielding 90%. The policy for patient and provider will be done through weekly educational meetings and updates.

NHS FPX 8010 Assessment 4 Quality Improvement Proposal

References

Eichler HG, Bloechl-Daum B, Broich K, et al. Data rich, information poor: can we use electronic health records to create a learning healthcare system for pharmaceuticals? Clin Pharmacol Ther 2018;September 4. doi: 10.1002/cpt.1226. [Epub ahead of print]

Lal, M. Maureen DNP, MSN, RN. Why You Need a Nursing Strategic Plan. JONA: The Journal of Nursing Administration: April 2020 – Volume 50 – Issue 4 – p 183-184 doi: 10.1097/NNA.0000000000000863