NURS 6053 IO005 Change Implementation and Management Plan Assignment Example

Slide 1: Title Page

Title: Implementing a Standardized Patient Intake Process to Improve Nursing Efficiency

Name: [Your Name]

Course: NURS 6053: Interprofessional Organizational and Systems Leadership

Date: [Submission Date]

Slide 2: Executive Summary

Narrative Script for Executive Summary:

The healthcare field is increasingly complex, with nursing professionals managing high patient loads alongside substantial administrative responsibilities (Haddad et al., 2020). A recent internal assessment highlighted administrative inefficiencies, with nurses reporting that excessive paperwork limits their time for direct patient care, contributing to job dissatisfaction and decreased patient satisfaction scores (Smith & Lewis, 2023). This presentation proposes a change to streamline the intake process, which will allow nurses to spend more time with patients, enhancing care quality and increasing efficiency.

Purpose Statement:

The purpose of this presentation is to propose a standardized, technology-assisted intake process to reduce administrative tasks, thereby enabling nurses to focus more on patient care and improving both employee morale and patient satisfaction.

Slide 3: Change and Justification

Problem Statement:

The issue at hand is that current intake processes require extensive manual data entry by nursing staff, which detracts from the time available for patient interaction and clinical care (American Nurses Association [ANA], 2021). This issue primarily affects nurses, leading to burnout and impacting patient satisfaction, as administrative tasks prevent timely care (Ginsburg et al., 2022).

Proposed Change:

The proposed change is to implement a standardized electronic intake system that pre-fills patient information and streamlines data entry (Daly et al., 2023). This process will reduce the time nurses spend on administrative tasks, allowing them to allocate more time to patient care.

Justification for Change:

Implementing this change will likely increase nurse satisfaction and retention by reducing workload and stress, and it is expected to improve patient satisfaction due to quicker and more personalized care (Buerhaus et al., 2020). Moreover, studies have shown that a standardized intake process can decrease patient wait times and improve accuracy in patient records (Hart et al., 2023).

Slide 4: Type and Scope of the Change

Type of Change:

This change is a planned, incremental change targeting a specific workflow within the organization. By introducing the change in phases, starting with high-traffic departments such as the Emergency Department, we can monitor its effectiveness and make necessary adjustments before a full-scale rollout.

Scope of Change:

The initial scope of the change will be limited to the Emergency Department to evaluate feasibility and gather preliminary data on effectiveness (Grol et al., 2022). Following a successful pilot, the change will be expanded to other departments. The project will involve collaboration across nursing, IT, and administrative teams, with ongoing support from management to ensure alignment with organizational goals.

Expected Outcomes:

The primary outcomes include improved nurse job satisfaction, reduced patient wait times, and enhanced accuracy in patient records. These outcomes align with organizational goals for operational efficiency and quality patient care (World Health Organization, 2021).

Slide 5: Stakeholders and Change Management Team

Stakeholders Impacted by the Change:

• Nursing Staff: Nurses are the primary stakeholders, as this change directly impacts their workflow and time allocation.
• Patients: Patients benefit from improved care efficiency and reduced wait times.
• IT Department: Responsible for implementing and troubleshooting the intake technology.
• Administration and Management: Interested in the impact on patient satisfaction and operational metrics.

Change Management Team:

• Change Agent: The Nurse Manager will serve as the primary change agent, advocating for and guiding nursing staff through the transition (Kotter, 2018).
• Project Manager: An IT specialist respon