Part 2: Staffing Plan and Competitive Advantage Nursing Staffing as a Critical Factor
Nursing staffing significantly influences the quality of care in hospitals and patient outcomes. It is imperative to augment staffing with a diverse workforce comprising nurses, physicians, and care team members. As Carlson (2016) suggests, the hospital workforce should mirror the diversity of the community it serves, with a commitment to cultivating cultural diversity endorsed by executive leadership (Heath, 2018). A diverse and adequately staffed unit would facilitate comprehensive patient care and alleviate the burden on nurses by distributing tasks evenly among team members.
Three Measures for Evaluating the Staffing Plan
Employee engagement is paramount for the successful implementation of staffing plans. Three measures to assess the effectiveness of the new staffing guidelines include weekly rounding in units and emergency rooms, conducting one-on-one or group discussions with frontline staff to solicit feedback, and establishing a monthly patient-to-provider metric ratio. This metric would identify departments with inadequate nursing coverage and the need for multilingual nurses to enhance patient care.