PM FPX 4050 Assessment 4 Stakeholder Communications Management Plan PM-FPX4050 Communication and Stakeholder Management Executive Summary

The Alfred! iOS update project aims to provide enhanced services, essential software and firmware updates, improved security for CapraTek customers, and critical bug fixes. Ensuring the smooth and successful deployment of this update is crucial, as customer loyalty is a top priority. To ensure that all stakeholders receive the necessary information in a timely manner, a communications management plan must be established. This plan is vital to increasing the success rate of the project. The communications management plan document will serve as the formal method for communication among the project team, executives, and other participants, outlining the frequency and methods of communication.

Stakeholder Details

Brad Anderson

• Authority: Executive Sponsor
• Interests: User experience, product performance, product development, overall project success
• Responsibilities: Product line, new product development, quality assurance, user experience
• Questions to ask: Is the product ready for launch? What concerns do you have about the project?

Reed Massey

• Authority: Project Owner
• Interests: Project status, potential obstacles, key milestones, release deadline, budget
• Responsibilities: Communicate project vision, resolve obstacles, ensure overall project success
• Questions to ask: What are your success indicators? When do you want to be notified of issues? What are your key milestones?

Peter Kennedy

• Authority: Project Sponsor
• Interests: Product quality
• Responsibilities: Quality management process
• Questions to ask: What quality standards need to be met? What are the quality milestones?

Julie Ellsworth

• Authority: Consultant
• Interests: Bug fix milestones, update milestones, marketing milestones
• Responsibilities: Coordinate updates, bug fixes, and marketing with third-party companies
• Questions to ask: How much lead time do you need to coordinate with third-party companies? What obstacles do you anticipate?

Alex Lopez

• Authority: Marketing and Steering Committee
• Interests: Product rollout timeline, overall project timeline
• Responsibilities: Develop marketing plan
• Questions to ask: How much lead time do you need for marketing plan development? What are the touchpoints between project milestones and marketing plan milestones?

Rachel Davis

• Authority: Peripheral
• Interests: Key milestones, overall deadlines
• Responsibilities: Document key milestones, deadlines, and project timeline
• Questions to ask: Do you have any concerns about the milestones, deadlines, or project timeline?

Darren Stokes

• Authority: Senior Developer
• Interests: Software/engineering issues, break/fix timelines
• Responsibilities: Ensure timely correction of software issues, maintain software functionality
• Questions to ask: What are the anticipated issues? What bugs have been encountered, and have they been resolved?

Pranav Chowdhury

• Authority: Process Engineer
• Interests: QA completion
• Responsibilities: Coordinate and complete software testing
• Questions to ask: What resources do you need for testing? What is your timeline for completion?

Brandon Matthews

• Authority: Software Architect
• Interests: Software development milestones
• Responsibilities: Standardize software development, make related decisions, ensure design standards
• Questions to ask: What obstacles do you anticipate in software development and standardization?

Shannon Coleman

• Authority: IT Business Analyst
• Interests: Enhancement requests, future releases
• Responsibilities: Create user stories
• Questions to ask: What information do you need for the user stories?

Stakeholder Registry