The Impact Of Health And Safety Management On Employee Welfare And Well-being In The Hotel Industry. A Case Study Of Millennium Hotel Shanghai.
Background
In today’s development industry of hotel it has become very important for management of Chinese hotels to focus on formulating strategies in order to gain competitive advantage. There is a famous saying in China ‘huazhong you hua’ which states that ‘there is more than what is said’. The difficulties and nuances of hospitality industry are applicable to this saying, which are result of different social, economic and political aspects arising in time of change. China has opened its doors for international tourism in 1978 and this industry has growth to great extent in China. The history regarding use of health and safety management practices in hotels is not a pretty. In most of the organizations, the employers did not give much importance to health and safety of employees and it was not included in human resource management practices of hotels. The main goal of hotels in China in some years back was only to increase the profits of company and employees were not given that much importance (Boella and Goss-Turner, 2013). In today’s globalized competitive business world, it has become important for organizations to give value to managing health and safety of employees. It has also become legally important for all kinds of organizations to take care of health and safety of employees working in that organization. As employees are highly involved in operations of hotel industry, so it is more important for management of hotels to focus on health and safety of employees (Makin and Winder, 2009).
The health and safety at workplace is a new advancement during revolution in industry and different issues have been pointed out by some researchers regarding health and safety of employees at hotels. In the end of 20th century, the expectations related to job by employees have been changed to great extent (Grant et al, 2007). The management of organizations have understood the importance of human resource for success of organization. So, they have to search for those ways through which they can effectively manage the health and safety of employees. In previous some years, the managers of organizations were not well aware about the benefits of health and safety of employees at workplace. There was not too much equipment available by employees in order to use them while doing work (Renee Baptiste, 2008).
Among the total workforce of world, there are only 10-15% of them have various opportunities of managing their safety. Due to the consistency of health hazards at companies, the employees have deprivation of health and safety services. (Egan et al, 2007) According to number of studies done on this issue, it has been found that the health and safety issues result in high turnover rate of employees. While working in organizations, the employees have to face different health and safety hazards. In hotels, the most important asset is employees working in that organization, because their effectiveness and efficiency can help employees in increasing their welfare and well-being. So, it is very important for management of hotels to do necessary measures in order to enhance well-being and welfare of employees. With the help of health and safety management practices, the employees feel that their organization gives value to their welfare and due to their performance level is enhanced (Benach and Muntaner, 2007). In accordance with findings of The International Labour Organizations, about 2.2 million die during their working hours each year just because of fact that organizations have not concentrated and invested on health and safety management practices. The employee health is very important to enhance their well-being. The performance of employees is enhanced due to implementation of health and safety management practices in organization. Due to deaths of employees the country is losing 4% GDP per year as found by Wright et al (2013). So, it is significant for hotels to formulate effective strategies to manage health and safety of employees. It can be found from the analysis of previous researches that most of the researches are done on analysing the impact of health and safety management practices on employee performance or satisfaction. This study will be done for analyzing the impact of health and safety management practices of hotels on employees’ welfare and well-being. This research will analyze the usefulness of health and safety management practices.
Aim
- The aim of this research is to identify the significance of employee well-being and welfare for performance employees and for a high productive workforce.
Objective
The research will be done to achieve following objectives;
- To evaluate the impact of health and safety management on employee welfare and wellbeing in hotel industry.