Violation of Two Standards of Professional Performance NURS FPX 5007 Assessment 2 Managing the Toxic Leader
Jackie is not meeting the standard of effective communication with her team, which is critical to ensuring patient safety and providing quality care. Jackie violated the professional dress code of nurse leaders by wearing a casual dress to work. Professional dress codes are in place to ensure that employees present a professional and respectable image to patients and colleagues, and leaders need to set an example for others to follow. Also, Jackie is not meeting the standard of effective leadership and management. She is failing to provide her team with the necessary resources and support and is engaging in unprofessional behavior. According to Bryant et al. (2020), professional performance standards assess a nurse’s competency in a professional role. It involves all the activities related to communication, leadership, collaboration, education, and evidence-based practices.
Documentation of Performance Issues
NURS FPX 5007 Assessment 2 Managing the Toxic Leader
To address these performance issues, a performance improvement plan (PIP) should be developed for Jackie. According to Wei et al. (2019), training must be provided to nurses before assigning new patients to them. The purpose of a performance improvement plan is to improve and enhance the outcomes of care, decrease costs, and reduce the risk in the healthcare system. Based on the case study, Jackie’s performance as a leader is inadequate. She consistently fails to attend important patient care conferences and provide guidance to her team members, even when they seek her out for help. She also displays inappropriate behavior, such as wearing unprofessional attire to work and engaging in flirtatious behavior with a subordinate. These actions violate professional standards of leadership, including accountability, communication, and professionalism. Jackie’s poor leadership negatively impacts patient care and staff morale and must be addressed through a performance improvement plan.
Implications of Jackie’s Behavior for the Organization’s Mission, Vision, and Goals
NURS FPX 5007 Assessment 2 Managing the Toxic Leader
As a Chief Nurse officer of the Jackson Psychiatric Hospital, I am responsible for providing high-quality, compassionate care to individuals suffering from mental illness. Our vision is to be the leading psychiatric hospital in the region, providing comprehensive and innovative care to patients and their families. The goals include improving patient outcomes, enhancing patient and family satisfaction, and ensuring the safety and well-being of our staff (Jackson Hospital, n.d.).
Implications of Jackie’s Behavior
NURS FPX 5007 Assessment 2 Managing the Toxic Leader
Jackie’s behavior has significant implications for the mission, vision, and goals of Jackson Psychiatric Hospital. The hospital’s goals include providing patient-centered care, ensuring the safety and security of patients and staff, improving patient outcomes, and maintaining a positive work environment for employees.
Jackie’s behavior directly affects the hospital’s ability to achieve these goals. Her lack of leadership skills and poor communication style make it difficult for her to effectively manage her team, resulting in poor patient outcomes and employee dissatisfaction. Jackie’s inability to micromanage and the nature of criticizing her staff can lead to low morale and turnover, and it will be difficult to maintain a positive work environment. According to Pakizekho and Barkhordari-Sharifabad (2022), a cross-sectional descriptive study was conducted in which 180 nurses participated. Data was gathered using three questionnaires: “Ethical Leadership,” “Conscientiousness,” and “Moral Courage.” The result showed that according to the correlation between ethical leadership and conscientiousness, and moral bravery, nursing managers could boost nurses’ moral courage and conscientiousness by using this leadership style.
NURS FPX 5007 Assessment 2 Managing the Toxic Leader
Furthermore, Jackie’s behavior puts the safety and security of patients and staff at risk. Her failure to respond appropriately to a patient’s suicide attempt and her neglect of safety protocols for medication administration indicate a lack of attention to patient safety. This behavior violates the hospital’s values of patient-centered care and puts the hospital at risk of liability. Jackie’s behavior can have a ripple effect throughout the organization. If her team members feel unsupported or disrespected, they may become demotivated and less engaged, leading to decreased productivity and quality of care. According to Salvage and White (2019), collaborati